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For more than a century, Mater Health Services has upheld the Mission of the Sisters of Mercy—to provide compassionate care to the sick and needy according to the values of mercy, dignity, care, commitment and quality. We have done so through a network of seven hospitals, our 8000 staff and volunteers and a dedication to cutting edge research and technology.

Dr John O’Donnell

Today was a reflective day. I was asked to reflect on the performance of Mater Health Services as an organisation in 2008. I jotted down some of the achievements and events as they came to mind and before I knew it the page was full.

Embrace celebrates the work of the Sisters of Mercy

The Sisters of Mercy are the cornerstone upon which Mater’s commitment to exceptional care has been built. As a group of 263 individuals, they have worked tirelessly for more than 100 years at Mater; a contribution which represents in excess of 6 500 years of service.

Exceptional delivery: the new Mothers’ Hospitals

The official opening of one of Mater’s most eagerly anticipated arrivals—the new Mater Mothers’ Hospitals was held on Friday 30 May 2008.

Mater Staff Long Service Awards

On Wednesday 3 September 2008 more than 150 people celebrated the commitment and long service of Mater staff at the Staff Long Service Awards.

Medical aid shipped to Laos

On 16 October 2008 a 40-foot shipping container was packed with medical equipment for delivery to Phonsavan, Xieng Khuang Province in Laos. Laos is one of the least developed countries in South-East Asia where health problems persist including the endemic diseases of malaria and dengue fever.

New beginnings

At 4.12 pm Jessica Simmonds was born at Mater Mothers’ Hospital, she was 15 weeks premature and weighed 382 grams. Her untimely arrival was a matter of necessity as Jessica’s mother, Karleen, was in danger of losing her own life suffering from the rare HELLP Syndrome, a severe complication of pre-eclampsia.

One year working with Brisbane’s homeless

20 October 2008 marked Mater nurse Ros Butler’s first year in the challenging role of community clinical nurse at the Brisbane Homelessness Service Centre. In this time Ros has cared for more than 200 individual patients, whose medical conditions varied from scrapes and bruises to drug-related illnesses and cancer.

Performance development made ClEAR

A new performance development system was introduced in 2008 called ClEAR. It is an organisation-wide initiative aimed at making performance development an integral part of day-to-day life at Mater.

Redland rated number one again

For the second year running, Mater Private Hospital Redland (MPHR) has been rated number one in the official Press Ganey patient satisfaction survey of Australian private hospitals.


To ensure we continue our commitment to meet the health care needs of the community, Mater has developed business strategies which address the issues of financial, social and environmental sustainability.

This website has been developed in accord with these strategies, and is the accompaniment to a summary document printed on recycled paper.